Customer Support

Understanding Customer needs and aligning with client goals to successfully deliver innovative, customized solutions.

JFS provides direct management of our client’s facility functions including operations and maintenance, engineering, landscaping, housekeeping, energy management, and other related facility services



Communication with Minimum Response Time

  • Equipped with communication gadget like mobile
  • Immediate action in case of abnormality for restoration
  • Feedback to client
  • Store and inventory preparation/procurement
  • MIS Report to client
  • Checklist & Log Books
  • Compliant register

Corporate Management

  • Proper selection of staff as per criteria of selection
  • Compliance of statutory requirement
  • Arrangement of tools and plants
  • Training of staffs
  • Energy auditing
  • Tie up with agencies to attend breakdown promptly
  • Request interaction with client

Soft Services

  • Attendance, discipline and duty roster
  • Leave, sick and reliever arrangement
  • Payment of staff & training arrangement
  • Payment disbursement
  • Management of Security services
  • Management of House keeping activities

Communication with Minimum Response Time

  • Deployment of staff Zone wise as per assessment
  • Arrangement of spares and inventory
  • Generation of daily report
  • Liaison with agencies for attending maintenance as per schedule
  • Co-ordination with corporate office
  • Daily liaison and interaction with client for feedback and support
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